Return & Exchange Policy :

We want you to love what you ordered! However, if you're not completely
satisfied, we're here to help.

Eligibility for Returns and Exchanges :

  • Items must be returned within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging
    with tags intact.
  • Customized, clearance, or final-sale items Or Any product that has
    coupon applied on it are non-returnable and non-exchangeable.

Refund Policy :

Refund Processing Timeframe

Once we receive and inspect your return, we will notify you via email. If
the return is approved:

  • Refunds will be processed within 5 business days.

Refund Credit Timeframe:

  • The refund will be credited to your original payment method within 5-10 business days, depending on your bank or credit card provider.

Note: Shipping charges (if any) are non-refundable.

Exchange Policy :

We offer one-time free exchanges for eligible items.

Exchange Shipping Timeframe

  • Once your exchange request is approved and the original item is received, the replacement item will be shipped within 3 business days.

Exchange Delivery Timeframe

  • The exchange item will be delivered within 5-7 business days after shipping, depending on your location.

How to Initiate a Return or Exchange:

  • Contact our customer support team at [support@redkard.in] with your order number and reason for return or exchange.
  • A return shipping label will be provided (if applicable).
  • Once the return is approved, follow the instructions to send the item back.

Contact Us :

If you have any questions or concerns about our privacy policy or the information we collect and use, please contact us at support@redkard.in.  Phone: +91 9082395654