SHIPPING POLICY
Shipping Policy for Redkard :
Thank you for choosing Redkard for your product needs. Below is our shipping policy to guide you through the process:
1. Processing Time:
Orders are typically processed within 1-2 business days after payment verification, excluding weekends and holidays. Customized or made-to-order items may require additional processing time. Please refer to the product description for more information.
2. Shipping Methods :
We offer several shipping options to accommodate your needs.
- Standard Shipping: Estimated delivery within 3-7 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
3. Shipping Rates:
Shipping rates are calculated based on the weight of the package, shipping method selected, and destination. Free shipping may be available for orders meeting specified criteria. Please check our website for current promotions and offers.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number on our website or through the carrier’s website.
5. Shipping Restrictions:
We currently only ship to addresses within India.
6. Delivery Issues:
Redkard is not responsible for delays caused by weather, natural disasters, or carrier delays. If you encounter any issues with your delivery, please contact us, and we will assist you in resolving the issue to the best of our ability.
7. Returns Due to Shipping Damage:
In the event that your order arrives damaged during shipping, please contact us sales@redkard.in within 48 hours of delivery. We may request photographic evidence of the damage to facilitate the claims process with the carrier.
We will work with you to arrange for a replacement or refund for the damaged items.
8. Change of Address:
If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate address changes before the order is shipped.
9. Order Cancellation:
Orders cannot be canceled once they have been shipped. If you need to cancel an order, please contact us immediately, and we will do our best to assist you.
10. Contact Us:
If you have any further questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team.